Introduction

The Uphold® Wallet is a secure digital wallet that allows users to manage a variety of assets, including cryptocurrencies, fiat currencies, and precious metals. Accessing your wallet is straightforward, but occasionally, users may encounter issues. This guide provides solutions to common login problems, steps to reset two-factor authentication (2FA), and instructions for account recovery.

Uphold® Login

To access your Uphold® Wallet, visit the official login page and enter your credentials. If you encounter issues logging in, ensure that your internet connection is stable and that you're using the latest version of your browser or the Uphold® app.

Uphold® Exchange

The Uphold® Exchange allows users to trade a wide range of assets. To access the exchange, log in to your Uphold® Wallet and navigate to the exchange section. Ensure that your account is verified to access all trading features.

Troubleshooting Uphold® Login Issues

If you're unable to log in, consider the following steps:

Uphold® 2FA Reset

If you've lost access to your 2FA method, you can reset it by following these steps:

  1. On the login page, click on "Having problems with the code?".
  2. Select "Recover by Email" and follow the instructions sent to your email.
For more detailed instructions, refer to the official guide on resetting 2FA.

Uphold® Account Recovery

If you're unable to access your account due to forgotten credentials or other issues, visit the Uphold® Help Center and submit a request for assistance. Provide as much information as possible to expedite the recovery process.

Uphold® App Not Working

If the Uphold® app isn't functioning correctly, try the following:

For more troubleshooting steps, visit the Uphold® Help Center.

Uphold® Help Center

The Uphold® Help Center provides comprehensive support for various issues, including login problems, account recovery, and more. Visit the Help Center to find articles and submit support requests.